Return Policy

Refund Policy

Hiki10 is committed to serving our customers with the highest standards of customer satisfaction.

Note: All items are Brand New and sealed with full warranty, if a product was received faulty, please contact us to rectify the problem before returning the item to us.

14 Days Money-Back Guarantee

14 days Money back guarantee on most merchandise in our store. The merchandise and packaging must be clean and in new, resalable condition without any tape added to the original merchandise container. Returns must have copy of sales receipt, all packaging, parts, accessories, blank warranty cards, manuals, etc. Returns must be packed inside a shipping box. If these guidelines are not met merchandise may be refused and shipped back to the customer or there may be a 20% restocking fee implied at our discretion.

No refund on digital downloads. 

Entering The ArtZone DVD Return Policy

DVD's are sent plastic wrapped and unopened. Customers can return DVD only if packaging is still intact an unopened. No refund on opened DVD packages. Any defective DVD will be replaced free of charge.

Shears Warranty

Entering The ArtZone Shears come with a 30 Days money back guarantee, and lifetime warranty that protects you against any manufacturing defects during the life of the product (accidents, physical misuse, improper sharpening or abuse are excluded).

Clearance Items

These are products that have discounted due to discontinuation, overstock, or limited promotion. These items are not eligible for refund.


GTX Skeleton Trimmers are hand assembled and need additional time befor shipment. Trimmers will ship within 5 to 7 Days after purchase.

All Orders are shipped within 48 hours after payment is received. Some items may be subject to additional shipping and handling surcharges due to:

- size or weight

- shipping destination

You will be provided with the total shipping cost for your order during checkout.

Order Status

You will automatically be notified by email when your package is been shipped.

Domestic: Items are shipped by U.S.P.S.; normal delivery is 3 to 7 business days after the item has been shipped.

International: Approximate delivery time is 7 to 14 days, but can take up to 30 days depending on customs. All orders will be shipped via USPS air mail.

Address Corrections: We are not responsible at any time for incorrect address information or products ordered. Please be sure to check your order email confirmation closely. If you have found that you made an error, contact us immediately.


We accept PayPal, Visa, MasterCard, Discover, American Express and check cards, as long as they are connected with one of the major credit card companies.

Sales tax is only applied to orders shipped within the State of Florida.

Entering The ArtZone P.O.Box 670012 Coral Springs Fl, 33067

Fax Order# (866) 561-0313

Or email us at: support@enteringtheartzone.com

All emails and inquiries will be answered within 2 business days.